General Vision
Ninetel Telecommunications is one the leading providers of
broadband telephone services, with subscribers that range from home users to
Multinationals. Utilizing our innovative Voice over Internet Protocol, or VoIP,
technology platform, we offer feature-rich, low-cost communications services
that offer users an experience similar to traditional telephone services. While
customers in the United States currently represent the majority of our subscriber
lines, we continue to expand internationally, having launched our service in
Brazil in September 2003 and in Argentina 2004. Since our U.S. launch in January
2006, we have experienced rapid subscriber line growth.
We offer our customers a variety of service plans, each of
which has a fixed monthly fee. Each of our service plans includes a full suite
of features typically offered by traditional telephone service providers, such
as call waiting, caller ID and call forwarding. In addition, we offer several
enhanced features at no additional charge that are not typically offered by
traditional circuit-switched telephone service providers, such as area code
selection, web- and e-mail-based voicemail and an account management web site
that allows customers to add or change their features online. We also offer
a number of premium services for an additional fee, such as toll free numbers,
fax numbers and virtual phone numbers. We offer low international per minute
calling rates for calls to locations outside the United States, Puerto Rico
and Canada. We believe the combination of these factors allows us to offer an
attractive value proposition to our customers.
Customer Service
Ninetel is dedicated to providing excellent, reliable and state
of the art products. Our reputation is extremely important to us. To ensure
our client satisfaction, Ninetel only selects the best equipment for its facilities
from the highest quality industry leaders.
Quality Components
Unlike most VOIP providers who are willing to sacrifice quality for profit.
Servers
Our servers, equipment and network are of the highest quality.
Our main servers are powered by Dual Intel® Xeon Technology and are located
in the United States of America.
24/7 Monitoring
All services on our network are monitored 24x7x365 using an
advanced off-site monitoring system. Our system administrators are notified
via email, pager, and an audible alarm within 30 seconds of the network having
latencies or problems.
SPANISH